I have written before on the questionable selection of the 850 MHz for use with 3G in Bhutan, instead of the more consumer-friendly 900 MHz which is used in India and other SE Asian countries. Recently, Kuensel reporter Gyaltshen K. Dorji ran a comprehensive story on this topic, An iffy 3G-frequency choice?, in which I was quoted.
Afterword
ThimphuTech was the first technology blog in Bhutan. We started writing it in 2009, just as broadband and mobile internet started to take off. (Although internet in Bhutan was launched in 1999, it was either super-slow or super-expensive, and was only used by a selected few).
In the blog, we wrote about technology and food, but also about plenty of other stuff. The blog became popular and influential in Bhutan. A companion bi-weekly column -- Ask Boaz -- was published for many years in the Kuensel, Bhutan's national newspaper. (The complete Kuensel columns are available as an ebook, Blogging with Dragons).
We stopped updating the blog when we left Bhutan in 2014, but the information within the posts can still prove useful, and thus we decided to keep it online.
We thank all our readers.
Tashi Delek,
Boaz & Galit.
In the blog, we wrote about technology and food, but also about plenty of other stuff. The blog became popular and influential in Bhutan. A companion bi-weekly column -- Ask Boaz -- was published for many years in the Kuensel, Bhutan's national newspaper. (The complete Kuensel columns are available as an ebook, Blogging with Dragons).
We stopped updating the blog when we left Bhutan in 2014, but the information within the posts can still prove useful, and thus we decided to keep it online.
We thank all our readers.
Tashi Delek,
Boaz & Galit.
Showing posts with label Mobile. Show all posts
Showing posts with label Mobile. Show all posts
Thursday, November 28, 2013
Monday, November 4, 2013
Phone buyer, beware!
Planning to buy a phone soon? Watch out. Many of the 3G phones sold today in Bhutan can only be used as 2G phones. Why? Most phones sold in Bhutan are imported from India, where the 3G frequencies are 900/2100. However, the frequencies used in Bhutan are 850/2100. This is unfortunate. Many of the smartphones imported from India only support 3G at 900/2100. These phones will not be able to use 3G in locations where 850 is used, such as Thimphu, Bajo, and more. In addition, TashiCell's 3G network is also using 850, and so these phones will not be able to take advantage of this upcoming alternative to B-Mobile's 3G network.
Here is a photo I took today of a typical display window in a mobile shop in Thimphu.
Here are the 3G specifications of these phones.
All the 3G smartphones in the above photo do not support 850. If you plan to use them to connect to the Internet, you are wasting your money. A similar situation exists in other shops in Thimphu. Shops are packed with 3G phones that will not work in Thimphu. You will need to search carefully and make sure that the phone you buy supports 3G at 850. They are not easy to find: the selection is relatively poor, and their prices are high.
Here is a photo I took today of a typical display window in a mobile shop in Thimphu.
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Do (NOT) buy me! |
Here are the 3G specifications of these phones.
- Samsung Galaxy Music Duos: 3G at 900/2100
- Samsung Galaxy Ace Duos: 3G at 900/2100
- Samsung Galaxy S Duos: 3G at 900/2100
- Samsung Galaxy Grand: 3G 900/1900/2100
All the 3G smartphones in the above photo do not support 850. If you plan to use them to connect to the Internet, you are wasting your money. A similar situation exists in other shops in Thimphu. Shops are packed with 3G phones that will not work in Thimphu. You will need to search carefully and make sure that the phone you buy supports 3G at 850. They are not easy to find: the selection is relatively poor, and their prices are high.
Thursday, October 31, 2013
Does the Samsung Galaxy Grand support 3G?
Following my last K2 column, I got a lot of queries regarding the highly-rated, relatively affordable Samsumg Galaxy Grand smartphone: Will it support 3G in Bhutan?
Well, if we look up the phone's specification on gsmarena.com, we'll find the following (the snapshot is from the Samsung Galaxy Grand Duos I9082 (dual-SIM) version; the I9080 (single SIM) 3G specs are identical):
Looking carefully, one sees two different specs for the 3G network bands: the first line shows 850/1900/2100, the second has 900/1900/2100.
From the research I've done, the reason is simple: Samsung has released two Galaxy Grand variants. One version is mainly for the Asian & European market (900/1900/2100) market, the other mainly for the US market (850/1900/2100).
The bands used for 3G in Bhutan are 850 and 2100. While all 3G phones sold in India support 2100, most of these phones do not support 850, as India uses 900 and 2100. If you got your Galaxy Grand in India, it will NOT support 850 3G in Bhutan.
The phone's packaging will show the exact bands supported, as you can see below. In this case, the phone supports 900, but not 850 - so it will NOT support 3G in Thimphu and and a few other locations in Bhutan.
Well, if we look up the phone's specification on gsmarena.com, we'll find the following (the snapshot is from the Samsung Galaxy Grand Duos I9082 (dual-SIM) version; the I9080 (single SIM) 3G specs are identical):
Looking carefully, one sees two different specs for the 3G network bands: the first line shows 850/1900/2100, the second has 900/1900/2100.
From the research I've done, the reason is simple: Samsung has released two Galaxy Grand variants. One version is mainly for the Asian & European market (900/1900/2100) market, the other mainly for the US market (850/1900/2100).
The bands used for 3G in Bhutan are 850 and 2100. While all 3G phones sold in India support 2100, most of these phones do not support 850, as India uses 900 and 2100. If you got your Galaxy Grand in India, it will NOT support 850 3G in Bhutan.
The phone's packaging will show the exact bands supported, as you can see below. In this case, the phone supports 900, but not 850 - so it will NOT support 3G in Thimphu and and a few other locations in Bhutan.
Wednesday, October 23, 2013
Is Bhutan ready for 4G? A few issues related to the upcoming LTE launch
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"And I have promises to keep..." |
While keeping up with the latest technologies is nifty, a few issues related to this new launch come to mind.
Speed
Surprising, the expected download speed is not mentioned in B-Mobile's launch announcement. A promotional ad that I found on BT's Facebook page promises "4 times faster than 3G, 10 times faster than home broadband!". Yet, an older announcement that can be found on BT's website talks about 35-40 Mbps. Here is a summary of this information:LTE Speed is ... | ... according to this source | |
---|---|---|
20 Mbps | "10 times faster than home broadband" (maximum broadband speed is 2 Mbps) | |
35-40 Mbps | Announcement | |
84 Mbps | "4 times faster than 3G" (maximum broadband speed is 21 Mbps) |
So what speed is LTE in Bhutan going to support? Your guess is as good as mine. In any case, this is only the theoretical maximum speed. What the actual speed will be is anyone's guess. For example, the 3G download speed mentioned on BT's website is a cool 21 Mbps. I have never been able to come even close to that speed.
Cost
BT's LTE is expensive for customers. First, you will need a special LTE SIM, which is Nu 500. Granted, this includes Nu 500 worth of data, which you'll have to use within a week. It's not clear why you need to hurry up and use that data so quickly.
Over and above the one-time SIM investment, there is of course the recurring cost of data. The price per KB for LTE is Nu 0.001, which translates into Nu 1048/GB. That's "10 times more expensive than home broadband, and 3 times more expensive than 3G!". Compare that to LTE in India, which costs the same as 3G, and as little as Rs 50/GB.
More troubling is the question of payment when your LTE phone is out of the LTE coverage zones, and then falls back to using 3G, or even worse, EDGE or GPRS. Do you still pay the subscription prepaid rate of Nu 1048/GB, or will you be charged according to the much cheaper 3G tariff? In other words, does BT keep a separate account for data usage for each of the technologies? This is not clear and I could not find any information about this issue on the website.
More troubling is the question of payment when your LTE phone is out of the LTE coverage zones, and then falls back to using 3G, or even worse, EDGE or GPRS. Do you still pay the subscription prepaid rate of Nu 1048/GB, or will you be charged according to the much cheaper 3G tariff? In other words, does BT keep a separate account for data usage for each of the technologies? This is not clear and I could not find any information about this issue on the website.
Band
About a year ago, B-Mobile switched the frequency of 3G in Thimphu from 2100 MHz to 850 MHz, as the lower frequency offers better reception in buildings. In general, frequencies in the 2000 MHz range cannot penetrate buildings very well. The new LTE band to be used in Thimphu is 1800 MHz, which is again not optimal for urban areas. LTE can also support lower frequencies such as 700, 800, 850 and 900 MHz, which offer superior reception in buildings. I am not sure why LTE in Thimphu will be using the higher frequency of 1800 MHz; there might be a hidden technical issue that I'm not aware of. Otherwise, should we expect another change of frequency, as was the case with 3G?
User Equipment
LTE requires LTE-compatible handsets that support this standard. They tend to be expensive, and not easy to procure, especially in India. My guesstimate is that at least 99% of smartphones in Bhutan do not support LTE.
For example, the popular Samsung Galaxy S III (GT-I9300) does not support LTE (contrary to what's mentioned in the Kuensel article). The Samsung S III LTE, which is a different variant (GT-I9305), does support LTE, but it is generally not available for purchase in India.
Another example is the iPhone 5. The iPhone 5's US/Canada edition (A1428) does support LTE, but not the 1800 band, so this phone will not be able to use 4G in Bhutan.
For example, the popular Samsung Galaxy S III (GT-I9300) does not support LTE (contrary to what's mentioned in the Kuensel article). The Samsung S III LTE, which is a different variant (GT-I9305), does support LTE, but it is generally not available for purchase in India.
Another example is the iPhone 5. The iPhone 5's US/Canada edition (A1428) does support LTE, but not the 1800 band, so this phone will not be able to use 4G in Bhutan.
Does Bhutan need 4G?
Aside from all these issues, the key question is: why now? Who will benefit from the deployment of LTE at this point in time?
LTE is a new technology. Although it has various advantages compared to 3G (and will eventually supercede it), many of these benefits do not play off in Bhutan. For example, LTE offers better handling of fast-moving mobile phones (up to 500 km/hour). I don't see that as a useful feature in Bhutan until we get our first bullet train. It also offers advantages in highly-congested metropolitan areas. Again, not very applicable for Bhutanese towns.
In contrast, 3G and its 3.5G derivatives, such as HSPA and HSPA+ (with a theoretical download speed of up to 168 Mbps) are mature technologies which are backward-compatible with 2G. 3G uses cheaper telecom equipment, cheaper handsets, and when deployed correctly, can provide adequate mobile broadband for Bhutan's needs in the foreseeable future.
LTE is a new technology. Although it has various advantages compared to 3G (and will eventually supercede it), many of these benefits do not play off in Bhutan. For example, LTE offers better handling of fast-moving mobile phones (up to 500 km/hour). I don't see that as a useful feature in Bhutan until we get our first bullet train. It also offers advantages in highly-congested metropolitan areas. Again, not very applicable for Bhutanese towns.
In contrast, 3G and its 3.5G derivatives, such as HSPA and HSPA+ (with a theoretical download speed of up to 168 Mbps) are mature technologies which are backward-compatible with 2G. 3G uses cheaper telecom equipment, cheaper handsets, and when deployed correctly, can provide adequate mobile broadband for Bhutan's needs in the foreseeable future.
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Relative growth of 1G/2G/3G/4G users worldwide shows greatest increase in 3G (apologies for the 3D bar-chart) |
Monday, March 11, 2013
Backing up your phone's contact list

Many smart phones save contact lists automatically or even back them up to the cloud. On iPhones, iPads etc. with iOS 5 or later, data can be automatically backed up to iCloud if you enable the Backup option. On Android phones running version 2.2 or later, turn on the automated and free backup to the Google cloud servers. This type of backup helps if even if you lose your phone.
Simpler "dumb" phones require manual backup through the phone's Contacts menu (here are instructions for Nokia phones), by saving the contact list both on the phone and on the SIM card. That way your contact list will remain with you whether you replace the SIM or your phone. But if you lose the phone (with the SIM), tough luck.
Thursday, March 7, 2013
Dzongkha on Windows Phone 8
This morning, on the topic of "Dzongkha on mobile phones", we have some good news and some bad news.
The good news: We can verify that Microsoft's latest operating system for mobile devices, Windows Phone 8, supports the rendering of Dzongkha Unicode. Users can view documents and webpages in Dzongkha. We are attaching a browser screenshot from the slick new Nokia Lumia 920 displaying a webpage from the Dzongkha Development Commission's website.
The bad news: A Dzongkha keyboard is not supported. Also, there is no Tibetan keyboard. Thus, there is no way to type Dzongkha (or Tibetan) letters. Hopefully, future updates will add a Dzongkha keyboard to Windows Phone 8.
Devices running Windows Phone 8 include the Nokia Lumia series, the Samsung Ativ and HTC Window Phones.
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The DDC website, as viewed on a Nokia Lumia 920 |
Saturday, March 2, 2013
Roaming in Bhutan (K2 #57)
Question of the Week
I will be volunteering in Bhutan in the spring. Will I be able to use my Samsung Galaxy S II phone there? Do I need to get a local SIM or can I use my Vodafone SIM?
— Emma, New Zealand
Answer
Before travelling to Bhutan, make sure that your phone’s hardware is compatible: In your case, Samsung Galaxy S II supports all four major GSM frequencies (850, 900, 1800 and 1900 MHz), and these cover the GSM frequencies used in Bhutan (900 and 1800 MHz). Cheers!
To keep using your New Zealand number, check if your mobile operator has a roaming agreement with a Bhutanese mobile operator. Roaming will enable you to keep making and receiving calls using your local NZ number. Information about roaming is available on your operator’s website. I checked the Vodafone website, and they have a roaming agreement with TashiCell, one of Bhutan’s two operators. This means that whenever you are in a TashiCell-covered area, you will be able to make and accept calls using your NZ number.
The downside of roaming is that the rates of making and receiving calls - even local calls in Bhutan - as well as SMSing and using data, are absurdly expensive. Vodafone, for example, charges up to NZ$6 per minute. Upon returning home, roaming users often experience an unpleasant shock when receiving their mobile bill.
The alternative to roaming is buying a local SIM with a Bhutanese number. Just make sure that your phone is unlocked, which means it can work with any SIM, not only your Vodafone SIM. With an unlocked phone, simply remove your Vodafone SIM and insert the local SIM. Your sponsor in Bhutan can help you get a local SIM, or you can visit a B-Mobile or TashiCell office. Both operators have coverage in all of Bhutan’s 20 districts. SIMs are dirt-cheap and calling rates are low. A local minute to anywhere in Bhutan will cost you less than NZ$0.10, while calls back home to the land of kiwis will set you back around NZ$0.40 per minute.
Enjoy your visit to the Kingdom!
Readers are encouraged to submit technology-related questions to boaz@thimphutech.com
I will be volunteering in Bhutan in the spring. Will I be able to use my Samsung Galaxy S II phone there? Do I need to get a local SIM or can I use my Vodafone SIM?
— Emma, New Zealand
Answer
Before travelling to Bhutan, make sure that your phone’s hardware is compatible: In your case, Samsung Galaxy S II supports all four major GSM frequencies (850, 900, 1800 and 1900 MHz), and these cover the GSM frequencies used in Bhutan (900 and 1800 MHz). Cheers!
To keep using your New Zealand number, check if your mobile operator has a roaming agreement with a Bhutanese mobile operator. Roaming will enable you to keep making and receiving calls using your local NZ number. Information about roaming is available on your operator’s website. I checked the Vodafone website, and they have a roaming agreement with TashiCell, one of Bhutan’s two operators. This means that whenever you are in a TashiCell-covered area, you will be able to make and accept calls using your NZ number.
Mobile counters at Paro airport?
I recently visited Sri Lanka. Getting a local SIM was a snap: all the major mobile operators have shrewdly set up friendly counters in the Colombo airport arrival hall, staffed with efficient representatives who quickly arrange everything, including taking your passport photo. Within 10 minutes and a wallet lighter by the equivalent of Nu. 150, I was all set with a prepaid SIM, which included 100 mobile minutes, 200 SMSs, and 1GB of 3G data. Unfortunately, a similar service is not (yet?) available at Paro airport.
I recently visited Sri Lanka. Getting a local SIM was a snap: all the major mobile operators have shrewdly set up friendly counters in the Colombo airport arrival hall, staffed with efficient representatives who quickly arrange everything, including taking your passport photo. Within 10 minutes and a wallet lighter by the equivalent of Nu. 150, I was all set with a prepaid SIM, which included 100 mobile minutes, 200 SMSs, and 1GB of 3G data. Unfortunately, a similar service is not (yet?) available at Paro airport.
The downside of roaming is that the rates of making and receiving calls - even local calls in Bhutan - as well as SMSing and using data, are absurdly expensive. Vodafone, for example, charges up to NZ$6 per minute. Upon returning home, roaming users often experience an unpleasant shock when receiving their mobile bill.
The alternative to roaming is buying a local SIM with a Bhutanese number. Just make sure that your phone is unlocked, which means it can work with any SIM, not only your Vodafone SIM. With an unlocked phone, simply remove your Vodafone SIM and insert the local SIM. Your sponsor in Bhutan can help you get a local SIM, or you can visit a B-Mobile or TashiCell office. Both operators have coverage in all of Bhutan’s 20 districts. SIMs are dirt-cheap and calling rates are low. A local minute to anywhere in Bhutan will cost you less than NZ$0.10, while calls back home to the land of kiwis will set you back around NZ$0.40 per minute.
Enjoy your visit to the Kingdom!
Readers are encouraged to submit technology-related questions to boaz@thimphutech.com
Thursday, September 20, 2012
Does Windows Phone 8 support Dzongkha?
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HTC's new 8X, running Windows Phone 8 |
HTC and Nokia have recently announced new phones running Windows Phone 8, Microsoft's recent attempt to grab some market share for mobile devices.
Will Windows Phone 8 support Dzongkha keyboard or display? Well, not according to the specs. Here are the official lists of languages:
Display. The following display languages are supported: Chinese (Simplified and Traditional), Czech, Danish, Dutch, English (UK and US), Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmål), Polish, Portuguese (Brazil and Portugal), Russian, Spanish, and Swedish. The specific display languages that are included in your phone are chosen by your mobile operator or phone manufacturer.
On-screen keyboard. The following on-screen keyboard languages are supported: Chinese (Simplified and Traditional), Czech, Danish, Dutch, English (UK and US), Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmål), Polish, Portuguese (Brazil and Portugal), Russian, Spanish, Swedish, Turkish, and Ukrainian. These input languages are available on all phones, regardless of which display languages your mobile operator or phone manufacturer chose to include.
None of the supported Display languages requires complex rendering (such as letter stacking), which might hint that Windows Phone 8 has no support for complex scripts. Whether the support is there but just not enabled remains to be seen. In the meantime, if what you need is a Dzongkha-enabled mobile phone, don't count on Windows Phone 8.
Thursday, September 13, 2012
Will the new iPhone 5 work in Bhutan?
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"I need it, and I need it NOW!" |
Two years ago we wrote one of our most popular posts ever, "Will the new iPhone 4 work in Bhutan?". That post still gets plenty of hits. Visitors to the Kingdom are eager to know whether they should pack their unlocked smartphone before that hair-raising landing in Paro. The answer to that question was a definite yes - one just needs to chop the B-Mobile (or TashiCell) SIM card down to the micro-SIM size.
The iPhone 5 was launched yesterday. It has a bigger and taller screen, a sharper camera, more processing power, as well support for LTE 4G, which is a high-speed data network (currently unavailable in Bhutan). One 'upgrade', however, will affect Bhutanese subscribers. The iPhone 5 uses a nano-SIM. The nano-SIM is even smaller than the micro-SIM:
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SIM evolution according to Darwin |
Update (24/9/2012): Cut down SIMs fit the iPhone 5 tray.
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A nano-SIM cutter |
Monday, September 10, 2012
How to know if (and when) your SMS was delivered
The B-Mobile SMS service has recently been erratic. Incoming international SMSes, like Google Calendar Mobile Alerts and Twitter updates, are sometimes delayed for hours or days. And sometimes they are delivered on time. A recent tweet by @dorji_wangchuk shares the following information:
How do you enable the receipt of delivery reports? Most phones have a setting for it. Read the phone's manual or just fiddle with your phone message settings. For example, in the ultra-basic Nokia phones you can try:
People using BMobile b mindful of d fact that SMS service is not very prompt. Often the messages are delivered the next day.What can you do about it? There's no way to expedite delivery of messages - it's up to the mobile operator. You can, however, request a "Delivery Report" to track your outgoing text message. A delivery report is a short message confirming that an SMS was delivered to the recipient's phone. Note that whether the recipient actually opened the message and read it is a different matter.
How do you enable the receipt of delivery reports? Most phones have a setting for it. Read the phone's manual or just fiddle with your phone message settings. For example, in the ultra-basic Nokia phones you can try:
Menu > Messages > Message settings > Delivery Reports > YesIn the more advanced Symbian phones:
Messaging > Options > Settings > Text message > Receive report > YesOn Android phones:
Messaging > Menu > Settings > Delivery Reports (Check)If you own an "unbroken" iPhone, you're out of luck. The late Steve Jobs decided not to expose this option. Why? I guess we'll never know.
Thursday, August 2, 2012
SMS and Internet surveys in Bhutan
Note: this post is aimed at clarifying the statistical aspects of polls and does not take a stance on the Pedestrian Day issue.
Pedestrian Tuesday has raised a debate regarding the public sentiment, with different sides showing contradicting poll results. Following these polls, the issue of the validity of Internet and SMS polls has been raised. Today's Kuensel editorial brought up the critical issue:
Pedestrian Tuesday has raised a debate regarding the public sentiment, with different sides showing contradicting poll results. Following these polls, the issue of the validity of Internet and SMS polls has been raised. Today's Kuensel editorial brought up the critical issue:
SMS-phone polls and online polls, although gather huge pools of respondents, rarely represent the larger population.
Why is this true?
Using Mobile Apps for Crowdsourcing
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© Kuensel Corporation |
"The application is loaded with the number of ‘sample’ shops in each of the 23 urban centres, and the items contained in the market basket used to index inflation."Mobile apps are a powerful data collection mechanism. With the increasing number of smartphones and tablets in Bhutan, there are opportunities for taking the mobile data collection idea one step further to what is called crowdsourcing. The idea behind crowdsourcing is distributing a task to the general public. Each person then does some small part of the task and gets rewarded in some way. In the food price collection, for instance, crowdsourcing would mean that not only the NSB officers would be able to enter food prices around the country, but the application would be available for free to anyone with a smartphone. This would allow collecting a lot more data, in many more locations, and at much faster rates. Of course, the quality of the data might be lower, but with sufficient entries, some data cleaning is possible.
Saturday, July 28, 2012
Choosing a Mobile Internet Package (K2 #42)
Question of the Week
I saw a notification from B-Mobile about their new mobile Internet packages.
Which package do you recommend?
-- “Surfer”, P/ling
Answer
Dear Phuentsholing “Surfer”,
Thanks for your question! With more and more subscribers in Bhutan using data cards to access the Internet, this is an issue that affects many. Starting August 2012, B-Mobile will avail three mobile data packages: “Pay-as-you-go”, “99”, and “999”. Take a look at the comparison table. In addition to the package name and monthly fee, the table shows the monthly data quota, and the charge per extra MB once you exceed the quota.
I saw a notification from B-Mobile about their new mobile Internet packages.
Which package do you recommend?
-- “Surfer”, P/ling
Answer
Dear Phuentsholing “Surfer”,
Thanks for your question! With more and more subscribers in Bhutan using data cards to access the Internet, this is an issue that affects many. Starting August 2012, B-Mobile will avail three mobile data packages: “Pay-as-you-go”, “99”, and “999”. Take a look at the comparison table. In addition to the package name and monthly fee, the table shows the monthly data quota, and the charge per extra MB once you exceed the quota.
Tuesday, July 17, 2012
Finally, Bhutan Telecom updates mobile broadband plans
Bhutan Telecom announced four changes to the post-paid mobile broadband plans. Here is a summary of the changes:
Thursday, October 27, 2011
B-Mobile to Increase Capacity
Changlimithang |
But don't despair, as relief is coming: B-Mobile has announced that by the end of 2012, capacity will be doubled, which will allow more simultaneous calls. This is very good news.
I'm not sure, however, that this will solve a related issue that occurs when many users concentrate in a small area. For example, when tens of thousands of people congregate in Changlimithang stadium, the load on the local "base station" is increased dramatically. For this type of issue, increasing the total capacity is not enough.
Sunday, August 28, 2011
eGov by SMS
Thus far, it seems that official announcements to the public have been mainly through the newspapers, BBS and radio. Not any more! Yesterday, I received an SMS from "T.Thromde" on my B-Mobile. The message reads (I quote exactly as it shows on my phone):
SMS is of course just the tip of the "eGov by mobile" iceberg, but at this point it is the most effective given the majority of simple, "not-so-smartphone" in the country. In the future, when smartphones become more popular, there's scope for various eGov-services-by-mobile, similar to those in other countries.
ThimphuThromde invites land owners of respective LAP to for public consultation meeting, Babesa 28Aug@RIMhall 10AM, Semthokha 4Sept@ Lungtenphu 11Sept@YHShall 10AMUsing SMS for reaching Thimphu residents is a great example of "eGov by mobile". Especially here, where not everyone has access to the Internet, and definitely not on the weekend, an SMS is likely to reach a large portion of the population.
SMS is of course just the tip of the "eGov by mobile" iceberg, but at this point it is the most effective given the majority of simple, "not-so-smartphone" in the country. In the future, when smartphones become more popular, there's scope for various eGov-services-by-mobile, similar to those in other countries.
Saturday, June 25, 2011
Mobile data plans (K2 #17)
Question of the Week
I want to connect to the Internet using the mobile network. Which package should I choose?
-- Dorji, Haa
Answer
More and more people in Bhutan use their phones to connect to the Internet. Both mobile operators (Bhutan Telecom and TashiCell) offer a few data schemes, and selecting the appropriate one can be confusing. I summarized the best options in the following table, and I'll also share a few tips on selecting the one that's right for you.
I want to connect to the Internet using the mobile network. Which package should I choose?
-- Dorji, Haa
Answer
More and more people in Bhutan use their phones to connect to the Internet. Both mobile operators (Bhutan Telecom and TashiCell) offer a few data schemes, and selecting the appropriate one can be confusing. I summarized the best options in the following table, and I'll also share a few tips on selecting the one that's right for you.
Option | Cost (Nu.) | Notes |
Pay-per-use | 3 per MB (B-Mobile)1 10 per MB (TashiCell)1 | Postpaid and Prepaid |
"Lite" Package (B-Mobile only) | 149 / Month for first 300 MB 0.3 per extra MB | Postpaid only |
Unlimited Package | 777 / Month (TashiCell) 999 / Month (B-Mobile) | Postpaid only |
If your usage is occasional - a few emails or Facebook chats here and there - go for pay-per-use. There are no recurring fees and you'll never be charged if you don't use data. With prepaid, you can easily control your expenses. If you are a postpaid customer, however, you might sometimes be shocked by the monthly bill, so use your phone's data counter to avoid surprises. The rates are Nu. 3 per MB for B-Mobile and Nu. 10 per MB for TashiCell. This is the option that will fit most customers.
At the other extreme are the unlimited packages, available only for postpaid customers and usually appropriate for "heavy users". TashiCell charges a lucky Nu. 777 per month for unlimited usage. If you use more than 75MB/month, it makes sense to opt for this package, as that's the break-even point compared to their pay-per-use rates.
For B-Mobile's unlimited package you'll have to shell out Nu. 999 per month. However, most B-Mobile postpaid data customers will want to opt for the "Lite" package. For a very reasonable Nu. 149 per month you get 300 MB, and then only Nu. 0.3 for each additional MB. The only reason to prefer the unlimited package over the "Lite" is if you use more than 3 GB monthly. If that's the case, consider checking into the nearest Internet rehab centre...
Note that B-Mobile also offers two other packages - "Easy" and "Supreme" - but according to my calculations, not only do they offer no benefit over the "Lite" package, but you might actually find yourself worse off if you select them. If you are currently subscribed to one of these two packages, save yourself some money by rushing into the nearest B-Mobile office and downgrading your package to "Lite".
Two more factors to consider when choosing a provider are speed and coverage. While both networks offer either "2G" or the faster "2.5G" in their area of operation, Bhutan Telecom also offers "3G", the fastest technology, but only in Thimphu. Also, make sure that the provider's coverage includes your anticipated location.
Finally, check the online data calculator at www.att.com/standalone/data-calculator where you can estimate your monthly data usage.
Readers are encouraged to submit technology-related questions to boaz@thimphutech.com
Saturday, May 21, 2011
Tech news roundup
ThimphuTech's take on technology news from Bhutan's leading news sources.
Headline: High Speed Internet (18/5/2011)
Summary: Now that almost 100% of gewogs in Bhutan have cellular coverage, focus is shifted to closing the broadband digital divide.
Our take: A fibre optic network providing high-speed Internet to all gewogs has enormous potential, from distance learning to tele-medicine. It can also enable IT-based businesses in remote areas helping to mitigate rural-urban migration. The question is, as always, how will the technology be used. Will the to-be-established community centres be used as learning centres, communication centres, or will they turn into video-game/Facebook parlours/?
Headline: BICMA facilities better internet services (21/5/2011)
Summary: Software offered by LIRNEasia that will measure your Internet connection's performance is available for free download at www.broadbandasia.info. Note: It was not easy to summarize this article, which has a rather misleading headline and some confusing technical information (e.g., the "speed of the internet" is not "300 millisecond return trip time")
Our take: With more and more users complaining about BT's internet speed, this is a good initiative. But what is one supposed to do with the test results? Feel free to share them with us!
Headline: BlackBerry refuses Bhutan (21/5/2011)
Summary: Research in Motion (RIM), the manufacturer of the BlackBerry smartphone, is not going to install a BlackBerry server in Bhutan.
Our take: One can understand the business logic behind the decision by RIM, but this is bad news for the few locals who own the device - known also as the CrackBerry due to its addictive nature - and will not be able to use its more advanced features. BlackBerry-addicted visitors to Bhutan will also be disappointed.
Bonus: Jerry Sienfeld and the BlackBerry.

Headline: Pills for piracy (21/5/2011)
Summary: In an attempt to combat software piracy in Bhutan, an effort will be made to offer Microsoft products (especially MS Office) at reduced prices.
Our take: Good initiative! However, this will require more than a monetary discount. It is also about a change of mindset. But equally important: Why doesn't Microsoft provide free or almost-free software for schools, colleges and other educational and academic institutes in Bhutan, in the same way it does in other countries?

Summary: Now that almost 100% of gewogs in Bhutan have cellular coverage, focus is shifted to closing the broadband digital divide.
Our take: A fibre optic network providing high-speed Internet to all gewogs has enormous potential, from distance learning to tele-medicine. It can also enable IT-based businesses in remote areas helping to mitigate rural-urban migration. The question is, as always, how will the technology be used. Will the to-be-established community centres be used as learning centres, communication centres, or will they turn into video-game/Facebook parlours/?
Headline: BICMA facilities better internet services (21/5/2011)
Summary: Software offered by LIRNEasia that will measure your Internet connection's performance is available for free download at www.broadbandasia.info. Note: It was not easy to summarize this article, which has a rather misleading headline and some confusing technical information (e.g., the "speed of the internet" is not "300 millisecond return trip time")
Our take: With more and more users complaining about BT's internet speed, this is a good initiative. But what is one supposed to do with the test results? Feel free to share them with us!

Summary: Research in Motion (RIM), the manufacturer of the BlackBerry smartphone, is not going to install a BlackBerry server in Bhutan.
Our take: One can understand the business logic behind the decision by RIM, but this is bad news for the few locals who own the device - known also as the CrackBerry due to its addictive nature - and will not be able to use its more advanced features. BlackBerry-addicted visitors to Bhutan will also be disappointed.
Bonus: Jerry Sienfeld and the BlackBerry.

Headline: Pills for piracy (21/5/2011)
Summary: In an attempt to combat software piracy in Bhutan, an effort will be made to offer Microsoft products (especially MS Office) at reduced prices.
Our take: Good initiative! However, this will require more than a monetary discount. It is also about a change of mindset. But equally important: Why doesn't Microsoft provide free or almost-free software for schools, colleges and other educational and academic institutes in Bhutan, in the same way it does in other countries?
Sunday, March 20, 2011
ThimphuTech, now on smartphones
We've made ThimphuTech easier to view on smartphones, so if you're using a Blackberry, iPhone, an Android phone or another mobile device, chances are browsing and reading our blog will become more readable.
P.S.: If you happen to be a blogger using blogger.com (that's the platform we're using) and want to enable your blog for mobile devices, just follow the instructions here.
P.S.: If you happen to be a blogger using blogger.com (that's the platform we're using) and want to enable your blog for mobile devices, just follow the instructions here.
Thursday, March 3, 2011
Mobile broadband for closing Bhutan's looming digital divide
Mobile broadband is an amazing technology. I recently spent a few weeks in Laos, and needed Internet access when roaming around the country. In Vientiane I got a few 3G-enabled prepaid SIMs with the different operators, which together gave me excellent coverage all over the place, including some remote provinces. Bandwidth was excellent, usually with download rates exceeding 1Mbps. It is not uncommon for locals to use 3G as their only Internet connection.
Back to Bhutan: 3G is available only with B-Mobile, and only in Thimphu. Even in the capital, download rates are disappointing, and hiccups are common, so you cannot depend on 3G as your sole Internet connection. Many people outside of Thimphu and the bigger towns have no access to broadband Internet. I wonder: Is it time to take mobile broadband seriously? With B-Mobile soon covering all gewogs - an impressive achievement by itself - a solid, reliable 3G infrastructure will enable access to broadband Internet all over the Kingdom.
Back to Bhutan: 3G is available only with B-Mobile, and only in Thimphu. Even in the capital, download rates are disappointing, and hiccups are common, so you cannot depend on 3G as your sole Internet connection. Many people outside of Thimphu and the bigger towns have no access to broadband Internet. I wonder: Is it time to take mobile broadband seriously? With B-Mobile soon covering all gewogs - an impressive achievement by itself - a solid, reliable 3G infrastructure will enable access to broadband Internet all over the Kingdom.
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"Bring me 3G before I turn into a goat" |
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