ThimphuTech was the first technology blog in Bhutan. We started writing it in 2009, just as broadband and mobile internet started to take off. (Although internet in Bhutan was launched in 1999, it was either super-slow or super-expensive, and was only used by a selected few).

In the blog, we wrote about technology and food, but also about plenty of other stuff. The blog became popular and influential in Bhutan. A companion bi-weekly column -- Ask Boaz -- was published for many years in the Kuensel, Bhutan's national newspaper. (The complete Kuensel columns are available as an ebook, Blogging with Dragons).

We stopped updating the blog when we left Bhutan in 2014, but the information within the posts can still prove useful, and thus we decided to keep it online.

We thank all our readers.
Tashi Delek,
Boaz & Galit.

Friday, October 11, 2013

Think About Your Customers

When you design a website, think about your visitors and how they going to use your website. Too often, webmasters do not put themselves in the position of the people who are going to use their websites.

Here's an example. The BBS website has two editions: English and Dzongkha. Toward the top of each page there are two links that allow you to switch editions.

Say a visitor speaks only English, but happens to land on a Dzongkha news page. Where does she click to escape into the English site? Everything's in Dzongkha, even the link to the English edition. That's not a good idea.

Here is the website as it looks today:

Uh? What do I  click now?

Here is a more usable version. Notice the difference?


The same issue also exists in the English version. There's a link to the Dzongkha edition, but it's in English.

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