ThimphuTech was the first technology blog in Bhutan. We started writing it in 2009, just as broadband and mobile internet started to take off. (Although internet in Bhutan was launched in 1999, it was either super-slow or super-expensive, and was only used by a selected few).

In the blog, we wrote about technology and food, but also about plenty of other stuff. The blog became popular and influential in Bhutan. A companion bi-weekly column -- Ask Boaz -- was published for many years in the Kuensel, Bhutan's national newspaper. (The complete Kuensel columns are available as an ebook, Blogging with Dragons).

We stopped updating the blog when we left Bhutan in 2014, but the information within the posts can still prove useful, and thus we decided to keep it online.

We thank all our readers.
Tashi Delek,
Boaz & Galit.

Monday, January 7, 2013

@Cleartrip: When final cost is not really final

A leading Indian online travel agency, +Cleartrip, is making efforts to promote its mobile app. But a reader - for the sake of anonymity, let's call him Bala - recently found out some serious issues with the app.

Here's what happened. Bala wanted to book a domestic ticket. The fare was Rs 3,925. He used a coupon code to shave Rs 300 off the fare (the code is CTPLAY, by the way). The price magically went down to Rs 3,625. Happy with seeing that the Final Cost is Rs 3,625, Bala clicked on the orange Make Payment button, and was then taken to the credit/debit card payment screen. Bala suddenly noticed that price jumped up by Rs 425 all the way to Rs 4050. Wow.

Conclusion: Nothing is final.

Final cost is Rs 3,625...

... or not.