|Ministry of Education prefers face-to-face communication|
Quite a few websites in Bhutan lack contact emails: MOIC, MOH and NSB have Contact Us pages that only list a postal mailing address, phone and fax numbers. NEC lists the same at the bottom of their homepage. For Kunesel, I could not find any contact information beyond a form to fill. The Ministry of Education only gives a map (in the Organizational Chart page).
The choice of email address to use for "contact us" purposes should be carefully considered. Typical email addresses are firstname.lastname@example.org, email@example.com, etc. For example, the Druk Air website uses firstname.lastname@example.org, Business Bhutan lists email@example.com, and BOB uses firstname.lastname@example.org. Such email addresses allow channeling emails to the right person in the organization.
What if an organization uses email addresses of individuals in the organization for "contact us" purposes? For example, the National Statistics Bureau GIS project page requests "Please support us by reporting any broken links to email@example.com." I tried this email address and unfortunately it bounced. For whatever reason, this email address is no longer functional (maybe Pema left NSB, maybe s/he is no longer the webmaster, perhaps his/her email address changed, and so on). The JDWNRH Contact Us page lists firstname.lastname@example.org as the main Hospital Staff contact address, and the webmaster address is email@example.com. If and when new people staff these roles, the website will require updating. Also, records of emails sent to these addresses will be lost.
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