I am trying to use Windows Update but I keep getting the following error code: 80072EFE. I tried to solve the problem in different ways, such as running PC Cleaner and SystemCare 4, and even reinstalling Windows 7 (without formatting drive C). However, I keep getting the error. Can you kindly advise?
-- Tashi Dubjur, College of Science and Technology (CST)
Operating systems such as Windows 7 are complex creatures, and the issue of the type that you encountered is quite common. I’ve also run into similarly annoying error messages. In my experience, the key to solving such problems is by searching online for solutions. Why? Well, there are millions of other Windows users around the world, and typically a few of them have already run into the same problem. Luckily, you are not alone! Other users will often share their solutions, usually in an online forum. You can find online discussions by typing the exact error message text into the Google search bar.
With all of this in mind, I've searched for your specific problem. I typed "error code 80072EFE" in the Google search bar, and got many relevant results. Try it! The top result was for a discussion that had more than one hundred posts. According to the discussion, many users found that a Kaspersky utility that removes a nasty virus was able to solve the problem. So read the discussions, see what solutions people have found, and try them out.
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