ThimphuTech was the first technology blog in Bhutan. We started writing it in 2009, just as broadband and mobile internet started to take off. (Although internet in Bhutan was launched in 1999, it was either super-slow or super-expensive, and was only used by a selected few).

In the blog, we wrote about technology and food, but also about plenty of other stuff. The blog became popular and influential in Bhutan. A companion bi-weekly column -- Ask Boaz -- was published for many years in the Kuensel, Bhutan's national newspaper. (The complete Kuensel columns are available as an ebook, Blogging with Dragons).

We stopped updating the blog when we left Bhutan in 2014, but the information within the posts can still prove useful, and thus we decided to keep it online.

We thank all our readers.
Tashi Delek,
Boaz & Galit.

Friday, April 17, 2009

Canceling TashiCell's CRBT Service

I recently purchased a new TashiCell prepaid SIM and noticed that the Caller Ring Back Tone (CRBT) feature was automatically turned on, and so callers were hearing a tune until the call was answered. I didn't really ask for this service, so I inquired at TashiCell's Customer Service about it.

Apparently the company is offering a free month or so of CRBT for new subscribers, but - and here is the catch - they start charging Nu. 1/day after the trial period ends, unless you ask to disable the service. Well, I don't really like this business practice. While it makes perfect sense to offer a free trial period for the CRBT service, it is not OK to start charging for something that a customer did not specifically ask for. I also wouldn't be surprised if many folks out there are not aware of the daily CRBT fee.

Anyway, if you want to cancel CRBT, you can use SMS. Send the message dreg to 9797, and you're done.

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